If you upload your own photo under Edit Profile, it is shown across the site. Otherwise, if your Strava account is connected, your Strava photo is used.
Only the cookie needed to keep you signed in and, if you accept analytics in the cookie banner, anonymous visit statistics. We run these ourselves with Umami: it sets no cookies, does not store your IP address and sends nothing to Google or other third parties. You can change your choice at any time with Cookie Preferences in the footer. Details are in our Cookie Policy.
E-mail us at hello@northcroatia.team and we will delete your account within 30 days. Records we must keep by law, such as order records for accounting, stay. Disconnecting Strava removes your Strava data right away.
At checkout you choose between the post office, a BoxNow parcel locker you pick on the map, or free personal pickup, which we arrange with you. The delivery price is added once per order and shown in the cart before you pay. Digital items such as sticker packs need no delivery.
Create an account (or continue with Strava) and make sure it has an e-mail and a mobile number: both are needed to order. Then open the Shop, choose an item, pick your size and quantity and add it to the cart. In the cart you choose the delivery (post office, BoxNow or personal pickup) and how to pay, and place the order.
Yes. An order is binding once it is paid. Right after you place it you see the payment details, and we e-mail them to you: for a bank transfer a barcode you can scan in your banking app together with the IBAN and reference; if the card option is available, you pay on a secure payment page. Your items are held for you until the payment arrives.
We confirm bank transfers manually, so please allow a little time before the status changes to Paid.
Your order starts as Processing, waiting for your payment. Once we see the payment it becomes Paid, followed by In production (for made-to-order items), Ready and Delivered. We e-mail you at each step, and when your parcel is on its way you also get a tracking link.
Open the Orders tab in your account. Each order shows its status and has an Order button with the details, the payment information and, once it is paid, your receipt. When the parcel is on its way there is a Tracking button as well. We also e-mail you whenever the status changes.
Yes, as long as you have not paid yet: e-mail us at hello@northcroatia.team and we cancel it. We may also cancel an order that stays unpaid and release the items. Once it is paid, the returns rules in our Terms of Use apply.
If the merch item is sold out, it is marked as Sold out on the product page and you cannot order it. Keep an eye on future releases by following us on social media.
To stay informed about new designs, drops and updates, follow us on social media. Riders with an account also get e-mail updates about their own orders.
The price varies based on the number of people interested, allowing us to offer high-quality jerseys at a lower price due to larger quantities.
Logging in ties the order to your account, so you can follow it, get updates and a receipt, and ask us to cancel it if needed, all from the Orders tab. We also need the e-mail and mobile number on your account to send the payment details and to deliver your parcel.
Our goal is to unite cycling enthusiasts and offer unique jersey designs at affordable prices. We are not earning any profit from this project—it's about promoting cycling and creating a sense of community in our region.
Create an account (or continue with Strava), open the league, pick a round and press Join on the race page. Joining your first round of a season gives you a season bib number that stays the same for every round.
You can join or leave until the race starts. If you leave every round before the start, your bib is released.
On the league page, next to your bib number, press the pay button (Plati). You will see a bank-transfer barcode for your banking app and the other ways to pay. We confirm payments manually, and your bib then shows as paid.
Results come from the timing at the race and are added after the event. Average speed is the race distance divided by your time. For races with several laps, the distance is all laps together.
Open the Apps tab of your account and click Connect, or choose Continue with Strava on the login page. Strava will ask you to allow access to your profile and your activities, including private ones. We use them only to show you your own statistics and ride overlays and to fill in your profile photo, and we never share them with anyone. You can disconnect at any time.
Removing the Strava connection will deauthorize Strava completely from your profile, and all Strava-related data will be deleted from our database. You can do this in the Apps section by clicking on Disconnect.
Our Ride Overlay feature allows you to create transparent PNG image with key activity statistics, perfect for sharing on social media platforms like Instagram Stories. This includes data such as distance, time, average speed, and elevation gain, with an ability to choose different styles. This option is available under Ride activities on Strava tab. This feature is only available to you.
To refresh your Strava data, you can click the Update button in the Strava tab. This fetches the latest activity statistics from Strava. The update function is limited to once every 10 minutes to prevent overloading.
Yes, according to the new Strava API changes, all data must be visible only to the logged-in user.
If you face any issues with updates, please ensure that 10 minutes have passed since your last refresh. If problems persist, you can disconnect and reconnect Strava in the Apps section or contact support for assistance.
