Privacy Policy

At North Croatia Team, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

We may collect and process the following data about you when you interact with our services:

  • Full Name
  • Account login details (Email address, hashed password)
  • Phone number
  • Clothing size(s)
  • Reservation history & details

Strava Integration

If you choose to connect your Strava account, we request access to your Strava data via the official Strava API. Connecting Strava is entirely optional — the core features of the site work without it. When you connect, we store and process the following:

  • Strava athlete ID — a numeric identifier used to query the Strava API on your behalf.
  • OAuth tokens (access token, refresh token, expiry timestamp) — used to authenticate API requests and automatically refresh your session. These are stored securely and never exposed publicly.
  • Cached activity data — your 10 most recent Strava activities (distance, moving time, speed, elevation), refreshed periodically and stored temporarily to reduce API calls.
  • Cached stats — lifetime and recent ride totals (distance, moving time, elevation) from your Strava profile.
  • Cached profile data — your Strava display name, profile photo URL, bio, city, country, and follower/following counts.

This data is used solely to display your personal cycling statistics and profile on the North Croatia Team website. It is not shared with third parties, used for advertising, or combined with data from other sources.

You can disconnect your Strava account at any time from your account page, which will delete your stored tokens and cached Strava data from our systems. You can also revoke our app's access directly from your Strava settings.

How We Use Your Information

We use the information we collect in the following ways:

  • To create and manage your user account and ensure secure login to our platform.
  • To process and manage your reservations, track your reservations, and communicate updates about your reservations.
  • To send you updates and promotional materials via e-mail.
  • To contact you with important notifications regarding your reservations or account (e.g., reservation status updates, account verification emails, etc.).
  • To respond to inquiries or support requests regarding your account or reservations.
  • To improve our website and services based on usage data and analytics.
  • To display your Strava cycling statistics and profile on the site, if you have connected your Strava account.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. This includes encryption of sensitive data (such as your password) and secure communication channels for transmitting data. While we take reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other types of misuse.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, managing reservations, or providing related services, as long as those parties agree to keep this information confidential. We may also disclose your information where required by law or to protect the rights and safety of our users.

Google Analytics

We use Google Analytics to help us understand how visitors use our website. Google Analytics cookies are only activated after you give explicit consent via our cookie consent tool. If you accept analytics cookies, Google Analytics will collect anonymised information about your visit (pages viewed, session duration, approximate location) and compile aggregate reports on website activity. No personally identifiable information is sent to Google Analytics.

You can withdraw your analytics consent at any time by clicking Cookie Preferences in the footer. You can also opt out via the Google Analytics Opt-out page.

Your Account and Data Rights

If you have created an account with us, you can log in to view and update your personal data (e.g., name, phone number) and view your reservation history. You can also cancel active reservations if the product is still in the "Pending" status.

If you wish to delete your account or personal data, you can submit a data deletion request by contacting us at the email or phone number provided below.

Under GDPR, you also have the right to request access to the data we hold about you, request correction of inaccurate data, object to certain processing, and request portability of your data. To exercise any of these rights, contact us using the details below.

Legal Basis for Processing

We process your personal data based on the following legal bases: contract performance (to manage your account and reservations), legitimate interests (to improve our services and ensure site security), and explicit consent (for analytics cookies, which you can withdraw at any time via our cookie preferences panel). Where you have connected your Strava account, processing of that data is based on your explicit consent given at the point of connection.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or data practices. We will notify you of any significant changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Data Deletion Request

If you wish to delete your personal data from our records or close your account, you can submit a data deletion request. Please contact us at the email or phone number provided below, and we will process your request within a reasonable timeframe.

Contact Us

If you have any questions about this Privacy Policy, please contact us: