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Privacy Policy

At North Croatia Team, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

We may collect and process the following data about you when you interact with our services:

  • Full Name
  • Account login details (Email address, hashed password)
  • Phone number
  • Clothing size(s)
  • Reservation history & details

How We Use Your Information

We use the information we collect in the following ways:

  • To create and manage your user account and ensure secure login to our platform.
  • To process and manage your reservations, track your reservations, and communicate updates about your reservations.
  • To send you updates and promotional materials via e-mail.
  • To contact you with important notifications regarding your reservations or account (e.g., reservation status updates, account verification emails, etc.).
  • To respond to inquiries or support requests regarding your account or reservations.
  • To improve our website and services based on usage data and analytics.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. This includes encryption of sensitive data (such as your password) and secure communication channels for transmitting data. While we take reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or other types of misuse.

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, managing reservations, or providing related services, as long as those parties agree to keep this information confidential. We may also disclose your information where required by law or to protect the rights and safety of our users.

Google Analytics

We use Google Analytics services to collect and analyze information about how our website is used. This service helps us understand trends and user behavior, allowing us to improve our website and services. The data collected is generally anonymous and used in aggregate form.

Your Account and Data Rights

If you have created an account with us, you can log in to view and update your personal data (e.g., name, phone number) and view your reservation history. You can also cancel active reservations if the product is still in the "Pending" status.

If you wish to delete your account or personal data, you can submit a data deletion request by contacting us at the email or phone number provided below.

Your Consent

By using our site and creating an account, you consent to our website’s privacy policy and the collection and use of your data as described herein.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or data practices. We will notify you of any significant changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Data Deletion Request

If you wish to delete your personal data from our records or close your account, you can submit a data deletion request. Please contact us at the email or phone number provided below, and we will process your request within a reasonable timeframe.

Contact Us

If you have any questions about this Privacy Policy, please contact us: