No. You can create a normal account with your e-mail. Strava is optional and only needed for your Strava statistics and the Overlay page. League results come from the race timing, not from Strava.
Open your account and go to Edit Profile for your name, phone and photo. Saved delivery addresses are managed in your account too.
Use the password reset link on the login page and we will e-mail you a link.
If you upload your own photo under Edit Profile, it is shown across the site. Otherwise, if your Strava account is connected, your Strava photo is used.
Only the cookie needed to keep you signed in and, if you accept analytics in the cookie banner, anonymous visit statistics. We run these ourselves with Umami: it sets no cookies, does not store your IP address and sends nothing to Google or other third parties. You can change your choice at any time with Cookie Preferences in the footer. Details are in our Cookie Policy. On the shop, card payments go through Stripe and the BoxNow locker map is loaded from BoxNow, so those pages involve those services.
E-mail us at hello@northcroatia.team and we will delete your account within 30 days. Records we must keep by law, such as order records for accounting, stay. Disconnecting Strava removes the Strava data we stored for you right away.
Create an account (or continue with Strava) and make sure it has an e-mail and a mobile number: both are needed to order. Then open the Shop, choose an item, pick your size and quantity and add it to the cart. In the cart you choose the delivery (post office, BoxNow or personal pickup) and how to pay, and place the order.
Yes. An order is binding once it is paid. Right after you place it you see the payment details, and we e-mail them to you: for a bank transfer a barcode you can scan in your banking app together with the IBAN and reference; if the card option is available, you pay on a secure payment page. Your items are held for you until the payment arrives.
We confirm bank transfers manually, so please allow a little time before the status changes to Paid.
Your order starts as Processing, waiting for your payment. Once we see the payment it becomes Paid, followed by In production (for made-to-order items), Ready and Delivered. We e-mail you at each step, and when your parcel is on its way you also get a tracking link.
Items in stock are dispatched within 1–3 working days after your payment is recorded. Delivery takes 3–7 working days by post and 2–4 by BoxNow within Croatia, and about 5–10 working days to other EU countries. Personal pickup is arranged with you. Made-to-order items take longer, and we tell you the expected time.
At checkout you choose between the post office, a BoxNow parcel locker you pick on the map, or free personal pickup, which we arrange with you. The delivery price is added once per order and shown in the cart before you pay.
Open the Orders tab in your account. Each order shows its status. Unpaid orders have Pay and Cancel buttons. Other orders have an Order details button with the payment information and, once it is paid, your receipt. When your parcel is on its way, the tracking link is on that page too and we e-mail it to you.
Yes. Use the withdrawal form within 14 days of receiving your goods. Made-to-order apparel is excluded. See Withdrawal and the Terms of Use.
Yes, as long as you have not paid yet. Open the Orders tab in your account and use the Cancel button next to your order, or e-mail us at hello@northcroatia.team. We may also cancel an order that stays unpaid and release the items. Once an order is paid, the returns rules in our Terms of Use apply.
Open the order from the Orders tab. Receipts and invoices appear there once the order is paid, and we also e-mail them.
If the product item is sold out, it is marked as Sold out on the product page and you cannot order it. Keep an eye on future releases by following us on social media.
To stay informed about new designs, drops and updates, follow us on social media. Riders with an account also get e-mail updates about their own orders.
The price is shown on each product page. Some items have different prices per option, so you may see “From €x” in the shop. Delivery is added once per order and shown in the cart before you pay.
Logging in ties the order to your account, so you can follow it, get updates and a receipt, and ask us to cancel it if needed, all from the Orders tab. We also need the e-mail and mobile number on your account to send the payment details and to deliver your parcel.
Our goal is to unite cycling enthusiasts and offer unique jersey designs at affordable prices. We are not earning any profit from this project—it's about promoting cycling and creating a sense of community in our region.
Open the Apps tab of your account and click Connect, or choose Continue with Strava on the login page. Strava will ask you to allow access to your profile and your activities, including private ones. We use them only to show your own statistics and ride overlays, fill in your profile photo, city and country, and look up route details for races, and we never share them with anyone. You can disconnect at any time.
Disconnecting removes our access to your Strava account and deletes the Strava data we had stored for you: your profile details, activities and statistics. We only keep your Strava ID, so that “Continue with Strava” still finds your existing account instead of creating a new one. E-mail us if you want that removed too. You can disconnect at any time under Apps in your account.
Our Ride Overlay feature allows you to create transparent PNG image with key activity statistics, perfect for sharing on social media platforms like Instagram Stories. This includes data such as distance, time, average speed, and elevation gain, with an ability to choose different styles. This option is available under Overlay page. This feature is available only to Strava connected to your account.
To refresh your Strava data, you can click the Update button in the Strava tab and the Overlay page. This fetches the latest activity statistics from Strava. The update function is limited to once every 10 minutes to prevent overloading.
Yes, according to the new Strava API changes, all data must be visible only to the logged-in user.
If you face any issues with updates, please ensure that 10 minutes have passed since your last refresh. If problems persist, you can disconnect and reconnect Strava in the Apps section or contact support for assistance.
